TERMS AND CONDITIONS 

All bookings

Each vehicle is different and therefore we cannot guarantee timings on completion. An approximate time will be given, however, this can change depending on the condition of the vehicle.

Prices can be subject to change if heavily soiled/ dog hair/ other types of neglect.

It is recommended (but not compulsory) to send  photos to help avoid price changes.

ValetPlus may ask where you heard about us and our services for marketing analysis and strategies.

A 50% deposit is required to confirm deposits on services over £50 to cover costs of materials. 

This deposit is refundable up to 5 days before the scheduled booking date, however, the date can be rescheduled once.

For all services - payment is due upon completion.

ValetPlus require information such as home address, phone number and email in order to create invoices to issue payment upon completion.

ValetPlus accepts payments via bank transfer.

ValetPlus does not accept liability for pre existing damage and this will be identified during inspection prior to carrying out our services.

ValetPlus has public liability insurance.

In order to book in with ValetPlus, our terms and conditions must be accepted.

Our terms and conditions can be amended every now and again so we advise revisiting this page each time you book.

Pricing

Our prices are based on a number of factors including: type of service, condition of the vehicle, and also the type of vehicle it is.

ValetPlus reserves the right to charge each vehicle in correlation to its condition.

ValetPlus reserves the right to upcharge during a service if the condition does not match previous photos or descriptions.

Mobile valeting

MOBILE VALETING bookings require access to power and an outdoor tap within 30m of the location of the car. If unable to provide power/water then unfortunately we will not be able to offer our services to you. Extension leads/hoses and adaptors are provided by us.

Customers should remove all personal belongings from their vehicle which they do not wish to be thrown away prior to our arrival. ValetPlus does not accept liability for any loss/damage to personal belongings left in vehicles.

All mobile bookings are weather dependent unless the customer can provide shelter.

Some vehicles will take more time than others, therefore no exact timings can be given in terms of completion.

If you intend to join our MONTHLY MAINTENANCE SCHEME, a FULL VALET or THE VALETPLUS is required prior to create the standard of what we aim to maintain.

Machine polishing

ValetPlus always strives for perfection, however, in some cases, this is impossible. 

ValetPlus will only machine polish as far as physically possible by leaving enough clear coat to ensure safety and integrity of the paint.

ValetPlus does not accept liability for pre existing damage and this will be identified during inspection prior to carrying out our services.

Ceramic coating

ValetPlus offer 10% off our monthly maintenance plan to those who have had their vehicle ceramic coated by us.

For customers to receive this offer they must book their first maintenance clean on the same date as handover.

The guarantee from the ceramic coating manufacturer only applies if manufacturer's aftercare guidelines are followed. 

Aftercare, including dos and don'ts, will be explained during the handover to prolong the life of the newly applied ceramic coating,

Data protection

When booking in with ValetPlus, the customer consents to the recording of their details for accounting and marketing purposes.

ValetPlus may keep customers' details after previous services for future bookings.

ValetPlus use social media to advertise our work and upcoming news or offers. We post customers' cars to show off our work. We will not photograph registration plates and the customer always remains anonymous.

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